Returns and Refunds Policy
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Once the order has been placed, it can not be changed.
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Please choose carefully when placing your order, as all sales are final and we do not offer a refund or exchange on any of our items due to change of mind. This is due to all orders being made to order.
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Please make sure you have ordered all the items you would like, as we are unable to offer combined postage charges on multiple orders.
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In the unfortunate case that our bows arrive damaged, please email a photo of the received goods and packaging within 5 days of receipt to contact@itsabowthing.in We will then do a refund or exchange as required.
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Damaged/defective items will be replaced or can be returned for refund only if they are UNWORN and UNWASHED.
A damaged item must be reported within 3 days of receipt and sent back to us within 14 days once you have informed us.
- Please inspect your items upon receipt; we cannot replace damaged items that have been worn, washed or used.